Returns & Exchanges

At Pacifica Beauty, we want you to love your 100% vegan and cruelty-free purchases. If you are not completely satisfied, you can return your items within 30 days of purchase for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Products

Securely pack your items in the original shipping box or a similar sturdy container, ensuring all lids are tightly closed.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy until your refund has been processed by our team.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing